New electricity connection and dealings with the distributor in Seville, Spain

When you need a new electricity connection

• A new-build home that does not yet have a supply contract.
• A home or business whose supply was cut off for a while, for example after an inheritance, a repossession or a long period standing empty.
• A house or plot with no supply at all, which needs a new service connection (acometida) from the network.
• A change of account holder when the distributor asks for a new boletín.
• Business premises about to open that need their own electricity contract.

In Spain this process is called the alta de luz. If what you want is to change the power of a supply that already works, the process is different: we explain it on increase contracted power.

What we manage for you

1. A check of the installation. We confirm that the installation in the home is fit to receive the supply and that its paperwork is valid.
2. The boletín, if needed. If the installation has no certificate, or the one it has is not valid for the connection, we issue the electrical certificate (boletín) and register it with the Junta de Andalucía.
3. The application to the distributor. We prepare and submit the application to e-distribución with the right power for your use.
4. The service connection, if there is none. If the house or plot has no network, we request the connection and coordinate the works that fall on the private side.
5. Follow-up. We deal with the distributor’s requests and let you know when the supply is ready, so you can sign up with the supplier of your choice.

Distributor and supplier: who does what

Many people believe the company they sign with is the one that connects them. In reality two different companies are involved:

• The distributor (distribuidora) owns the network and the meter. In Seville it is e-distribución, part of the Endesa group. It physically connects the supply and charges the connection, energising and extension fees.
• The supplier (comercializadora) is the company you sign the contract with and that bills you for the energy. You can choose whichever you like.

Access and connection to the network are governed by Royal Decree 1955/2000, and the building supply installations (service connection, main fuse box, meter room and riser cable) are covered by ITC-BT-11 to ITC-BT-16 of the Spanish Low Voltage Electrotechnical Regulation.

Choosing the right power from the start

When the electricity is connected, your contracted power (potencia contratada) is set, and it is worth getting it right: too low and it will cut out when you switch on several appliances (see power limiter tripping); too high and you will overpay every month. We help you calculate it from the equipment you will use at the same time, taking into account what your installation allows according to its certificate.

New connections in Seville’s new-build developments

The moment when most connections are requested is the handover of keys in new developments: Sevilla Este, Los Bermejales, Isla Natura, Entrenúcleos in Dos Hermanas or the new developments of Mairena del Aljarafe and Tomares. You can read about them in our new-build section, for example Entrenúcleos or Palmas Altas and Isla Natura. A typical case: the buyer gets the keys to a flat in Sevilla Este, the developer hands over the paperwork for the installation and the buyer needs the supply activated before moving in, while also ordering light fittings or an EV charger. We help choose the power, check the paperwork and follow up with the distributor. If the home is brand new, see also new home wiring. Another frequent case is older homes in the historic centres of the province’s towns that have stood empty for years, where a new boletín is usually needed before connection.

A foreign buyer’s checklist

• Your NIE (foreigner’s tax identification number) and the deeds or rental contract.
• The CUPS code of the supply point, printed on any previous bill or in the developer’s paperwork.
• A valid boletín, or our visit to issue one.
• The supplier you want, which you can change later.

Guide price

If you would rather we also handled other paperwork with the distributor, see paperwork management and plans and support. More work on the electrical installations page.