Plans and support
Electrician by video call in Seville, Spain: remote diagnosis and guidance
An electrician by video call in Spain helps you sort out simple problems in a few minutes: resetting the RCD, finding which circuit has tripped, knowing whether the fault is yours or the electricity company's, or checking whether an appliance is tripping the power. In Seville, if the video call is not enough, we already know what to bring when we come.
What an electrician by video call can solve
Some electrical problems do not need anyone to come to your home, just someone experienced to tell you what to look at and in what order. An RCD that tripped in the early hours, a breaker that will not go back up, part of the home without power or the doubt about whether the cut is the electricity company’s are often solved in five minutes on a video call.
The electrician by video call guides you from the screen: you point your phone at the fuse board and we check things together. If it is solved, you save a visit. If not, we already know what is happening and what to bring. It is especially handy for newcomers to Spain who have not yet worked out which switch on the Spanish fuse board does what.
What we can solve with you
- Resetting the RCD and finding the circuit that trips it, switching breakers off and on in order. See RCD keeps tripping.
- Knowing what has tripped: the RCD, a breaker or the power limiter (ICP), which cuts in when you exceed your contracted power (potencia contratada). See increase your contracted power.
- Identifying an appliance causing the leakage, by unplugging zone by zone.
- Checking whether the cut comes from the grid or from your installation.
- Advising on a fault before you ask for a quote: whether it looks simple or needs checking with instruments.
- Answering questions about your fuse board, your power or an appliance you want to connect.
What we do not do on a video call
Your safety comes first. On a video call we will never ask you to open a junction box, take a socket apart, touch cables or work on anything live. If the solution involves handling the installation, a professional does it on site. And if there is a burning smell, smoke, sparks or heat in a socket or the fuse board, no video call will do: switch off the main switch and ask for a 24-hour emergency electrician.
How it works
- You write to us explaining what is happening and ask for the video call.
- We confirm the price, or that it is free if you are already a customer.
- Video call with the fuse board in view and good light.
- Guided diagnosis: we check step by step.
- Result: problem solved, or a proposed visit with the diagnosis well advanced and a written quote.
Typical cases in Seville
The first autumn rains. The RCD trips and will not reset. On the call we see that the problem is in the terrace circuit, so that circuit is left off and the rest of the home works until the outdoor socket is repaired.
Summer with the air conditioning flat out. The power goes off when the oven is switched on with the air conditioning running. The call confirms it is the power limiter due to excess load, not a fault, and you can consider whether to review your contracted power.
Second homes in the Aljarafe. The owner is away and the fridge has lost power. A relative opens the fuse board during the video call, the RCD is reset and the faulty circuit is identified for later repair. More on the area in Aljarafe.
Video call or online quote
The video call is for live diagnosis. If what you want is to know how much a job costs, the most practical route is the online quote with photos. And if you prefer to get ahead of faults, the home maintenance plan includes a full annual inspection.
Price
| Service | Guide price (plus 21 % VAT) | Total with VAT |
|---|---|---|
| Video call | 15 to 30 euros | 18.15 to 36.30 euros |
| Video call for existing customers | free | free |
Market estimate. We confirm the price before starting. Other ways we can help are under plans and support.
Where we do this most
Electrician in Nervión, Seville, Spain: 1960s and 1970s flats, rewiring and RCD faults
Electrician in Triana, Seville, Spain: patio houses, riverside damp and bars
Electrician in Sevilla Este, Seville, Spain: EV chargers and brand-new flats
Electrician in Dos Hermanas, Seville, Spain: the town, Montequinto and Entrenúcleos
Electrician in the Aljarafe, Seville, Spain: Castilleja, Gines, Espartinas and more
Frequently asked questions
What can be solved on a video call?
Simple problems that are safe to check: resetting an RCD, finding which circuit or appliance trips it, telling whether the RCD, a breaker or the power limiter has tripped, checking whether the whole street is without power and advising whether a fault needs a visit. We will never ask you to open boxes or touch cables.
How much does a video call cost?
As a market estimate, 15 to 30 euros plus 21 % VAT, or free for existing customers. We tell you the price before starting the call. If a visit is needed afterwards, what we saw on the call means we arrive with the diagnosis well advanced and the right materials.
How do I know whether the fault is mine or the electricity company's?
If the whole home is without power and everything on the fuse board is up, check whether the neighbours or the street have power. If nobody does, it is a cut by the distributor, e-distribución in Seville. If only you are affected and the board looks fine, it may be a problem with your supply cable or the meter. We check it with you on the call.
What do I need for the video call?
A phone or tablet with a camera, an internet connection and access to the fuse board in good light. If the power is off, use your mobile data and a torch (flashlight). Keep your electricity bill to hand in case we need to see the contracted power.
My holiday home is empty and the power has tripped. Can someone help remotely?
Often, yes. A neighbour, cleaner or key holder can open the fuse board during the video call while we guide them: they reset the RCD and we identify the circuit that is failing so it can be repaired later. That can save the contents of the fridge and freezer while you are abroad.
What if the video call does not solve it?
Then we propose a visit with a prior quote. The advantage is that we already know what tripped, which circuit has the problem and what materials may be needed, so the repair is usually quicker. If there is a burning smell, smoke or heat, do not wait: switch off the main switch and ask for an emergency call-out.
Related services
Online quote
Ask for an online electrician quote in Seville, Spain by sending a few photos or a short video of the fuse board, the fault or what you want installed. We study it and send you a written quote, with no obligation and, when the job allows, with a fixed price before the visit. If something needs measuring on site, we tell you before coming.
RCD keeps tripping
If your RCD keeps tripping and will not stay up, there is a current leaking to earth somewhere in a circuit or an appliance. We locate it with an insulation tester, repair it and check that your RCD (GFCI) protects you as it should.
Power cut at home
No electricity in your apartment while the neighbours still have lights? Then the fault is in your part of the installation: the riser cable from the meter, the fuse board (consumer unit) or a joint. We find the cause, whether the whole home is dark or only half of it, and repair it.
Power limiter tripping
If your smart meter keeps cutting the power when you switch several things on at once, the ICP power limiter is tripping because you are exceeding your contracted power (potencia contratada). We review your consumption and your installation and tell you whether organising your appliances is enough or whether it is worth increasing the power in Seville, Spain.
24-hour emergency electrician
An emergency electrician in Seville, Spain for when the power goes off, the RCD trips, there is a burning smell or a socket sparks. We come out at any hour, find the fault, give you the price before repairing anything and leave the installation safe.
Maintenance plan
A home electrical maintenance plan in Seville, Spain, built around an annual inspection, prevents many emergencies: once a year we check the fuse board, the earthing, the tripping of the RCDs and the risk points, and leave you a report with what is fine and what is worth fixing before it fails.
Need an electrician in Seville, Spain?
Call us or send a WhatsApp message with a photo of the job. You get a fixed quote before any work starts.